Businesses and service organisations, like yours, with staff out on site calls, visiting satellite offices and working from home, currently communicate through a variety of devices, on often unsecured networks and without the efficiency of leadership and control. Unified Communications is an exciting organisational service, tailored to operational needs, connecting people – staff, teams, customers and suppliers – smoothly, quickly and safely. Through a secure URL, connection is made via the web which becomes your organisation’s communications hub.
The key to efficiency in any organisation is its ability to communicate – to share and update current events, latest developments, inspired opportunities, strategic amendments and technical support. Telephone, chat, file-share, screen-share, video, conference, update, support – instantly and securely. This is truly ‘joined up’ communication – in the office, on the road, with a client or working from home. Unify your team’s devices – laptops, tablets, mobiles – through a secure URL and mobile app. The service is cost effectively scaleable, supporting new project developments in days rather than weeks.
The service supports collaboration, creating contact groups both internally and externally – teams including staff, customers and suppliers driving joint projects in real time through intuitive communications. A dashboard of team members appears on a mobile, tablet or computer screen, enabling users to see clearly who’s available to contact, to telephone or interact by text, chat or video. Authorized collaborators support team expertise wherever they’re working. They trade knowledge, store and exchange files, create and jointly modify documents, and interact with each other in real time collaborative work places.